Privacy Policy

1. Introduction

Welcome to The Hubs ("we," "our," or "us"). Leadway Mission operates The Hubs platform, a service designed to help faith communities connect, communicate, and grow together. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Name and username
• Email address
• Organization and hub membership information
• Profile information you choose to provide
• Authentication credentials (securely hashed)

2.2 Content You Create

We collect and store content you create on our platform, including:

• Posts, comments, and discussions
• Chat messages
• Uploaded files and media
• Organization and hub information

2.3 Usage Information

We automatically collect certain information about how you interact with our platform:

• Log data (IP address, browser type, access times)
• Device information
• Usage patterns and preferences
• Analytics data to improve our services

3. How We Use Your Information

• Provide and Improve Services: To deliver, maintain, and enhance the functionality of The Hubs platform for your organization and community
• Facilitate Communication: To enable communication between members within your organization and hubs
• Manage Accounts: To create and manage user accounts, authenticate users, and maintain security
• Support Organizations: To help organizations manage their communities, hubs, members, and content
• Send Notifications: To deliver important updates, invitations, and notifications related to your account and community activities
• Ensure Security: To protect against fraud, abuse, and security threats
• Comply with Legal Obligations: To meet legal requirements and respond to lawful requests
• Analytics and Improvement: To analyze usage patterns and improve our platform's performance and user experience

4. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

4.1 Within Your Organization

Content and information you share within your organization and hubs is visible to other members of those communities, as intended by the platform's functionality.

4.2 Service Providers

We may share information with trusted service providers who assist us in operating our platform, such as:

• Cloud hosting and database services (MongoDB Atlas)
• Email delivery services
• Payment processors (Stripe) for subscription management
• Analytics services (for platform improvement only)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Protect the safety of our users

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using SSL/TLS and at rest
• Secure Authentication: Passwords are hashed using Argon2id, and we use secure session management
• Access Controls: Strict role-based access control ensures users only access data they're authorized to see
• Regular Updates: We regularly update our security practices and infrastructure
• Monitoring: We monitor for security threats and unauthorized access

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through your account settings
• Correction: You can update or correct your information at any time
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a portable format
• Opt-Out: You can opt out of non-essential communications
• Account Control: Organization owners and admins can manage member access and data within their organizations

To exercise these rights, please contact us at support@thehubs.faith.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

The Hubs is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of The Hubs after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: